Integrity, Resilience, and Partnership.
Primary Service Area
Based in Bonner County, Idaho, we proudly serve organizations across Spokane, Pend Oreille, Stevens, Bonner, Boundary, and Kootenai counties as our primary service area. We also partner with clients throughout the Inland Northwest and neighboring regions, providing trusted IT and cybersecurity leadership wherever it’s needed.
OUR MISSION
Turning Technology Into Strength.
At DefconOne, our goal is to create environments where technology runs quietly, securely, and reliably in the background—allowing your team to focus on what truly matters: your mission and strategic priorities.
With over 20 years of combined IT and cybersecurity experience, we have secured and optimized critical infrastructure across government agencies, SMBs, and nonprofits. Our approach integrates modern cybersecurity standards and operational best practices, combining strategic foresight with hands-on execution, whether its daily IT operations or complex, enterprise-level initiatives.
Secure. Resilient. Future-Ready.
Our Leadership Motto
Integrity | Resilience | Partnership
These principles define how we operate and how we build lasting relationships with those we serve. They are the foundation of our reputation for accountability, reliability, and long-term commitment.
Integrity – We do what is right, not what is convenient. Transparency, honesty, and accountability guide every decision, every action, and every partnership.
Resilience – We build systems and relationships that endure. When challenges arise, we adapt, recover, and grow stronger together.
Partnership – We don’t just support our clients; we collaborate with them. Every engagement is rooted in trust, shared goals, and mutual respect.
Our leadership philosophy is rooted in integrity, Resilience, and Partnership. We mentor teams, communicate effectively with C-level stakeholders, and translate technical complexity into clear, actionable language for all users. From developing cybersecurity training and raising organizational awareness to building trust through open communication, we believe education and transparency are the cornerstones of security.
Strategic Partner in a Digital World.
Our Technical Motto
Innovation | Security | Accessibility
This is our technology ethos, how we think, build, and deliver. It reflects our belief that technology should not only perform but also protect and empower.
Innovation – We evolve and improve systems intelligently, not reactively. Innovation bridges complex security needs with usability and accessibility, ensuring progress never compromises protection.
Security – Every solution is designed to safeguard as much as it performs. We protect the integrity of your data, your operations, and your reputation.
Accessibility – Technology should empower people, not exclude them. Accessibility drives inclusion, efficiency, and resilience. because systems are only as strong as the people who use them.
Our mission is simple: to protect, secure, and support your people, networks, and infrastructure all guided by our core principles of Innovation, Security, and Accessibility. We take to heart the words of Stéphane Nappo: “It takes 20 years to build a reputation and a few minutes of a cyber incident to ruin it.” At DefconOne, we exist to ensure those few minutes never define your organization.
We are more than service providers; we are your strategic growth partners. Whether you need day-to-day IT support, advanced security operations, or executive-level guidance, we bring the same leadership, discipline, and care that we’ve provided to mission-critical organizations for years.
Finding the right partner is critical because in today’s world, technology is not just IT. It is the backbone of your mission, your people, and your future.