🔒 Comprehensive IT & Cybersecurity Solutions, Tailored to Your Mission
DefconOne Security Solutions provides a wide range of managed, professional, and strategic services designed to help organizations of all sizes operate securely, efficiently, and with confidence. At DefconOne, our services are flexible, scalable, and strategically aligned to your mission. Here’s just a small sample of what we offer, our capabilities go far beyond this
🧠 Strategic Cyber Advisor (vCISO)
Our vCISO service is designed for organizations seeking leadership-level cybersecurity strategy without the cost of a full-time CISO. We work directly with your leadership and technical teams to build resilient, standards-aligned programs rooted in frameworks like NIST, CIS, and CJIS. From risk assessments and business continuity planning to staff training and policy development, we help you navigate the complexities of modern cybersecurity while aligning with your organizational goals.
✔️ Specialized IT & Cybersecurity Services
At DefconOne, we do more than just keep systems online—we help organizations thrive by ensuring their IT is secure, strategic, and responsive. Whether you need expert guidance, advanced troubleshooting, or boots-on-the-ground execution, our team is built to deliver. Our specialized services are designed for those moments when standard support isn't enough.
🔧 Escalated Technical Support
When technical issues escalate beyond routine help desk capabilities, our senior engineers step in. We offer high-level troubleshooting and remediation for complex problems across networking, server environments, cloud platforms, and cybersecurity operations. This service is especially valuable for co-managed IT teams, overloaded internal staff, or incidents requiring rapid resolution and deep expertise. You stay focused on your mission—we handle the critical technical problems.
🧑🔧 Onsite Services
Sometimes, a remote session just won’t cut it. That’s where our onsite services come in. We provide professional, in-person IT support for hardware installations, troubleshooting, end-user onboarding, and critical infrastructure changes. Our consistent, local presence means faster resolutions, better communication, and stronger relationships. With integrated ticketing and service planning, we ensure your team experiences minimal downtime and maximum clarity.
✔️ Flexible Engagement Options
All specialized services are available as part of a Managed Services Agreement or on an as-needed basis. Whether you’re tackling a one-time project, facing a high-priority incident, or looking for a trusted long-term partner, we meet you where you are—with the support you need, when you need it.
🛠 Project Services
We specialize in delivering clearly defined, time-bound IT and cybersecurity projects with precision and transparency. From infrastructure overhauls to compliance-focused improvements, every project is built around your priorities and operational timelines. Whether it's a firewall migration, cloud deployment, or a complete network refresh, we execute with structure, speed, and accountability. Our work includes tasks like server upgrades, vulnerability remediation, and IT documentation to support audit readiness and long-term reliability.
🚨 Emergency / After-Hours Support
IT issues don’t stick to a 9–5 schedule—and neither do we. Our emergency and after-hours services provide rapid response to critical issues that arise on nights, weekends, or holidays. Backed by predefined SLAs, we’re here to support infrastructure outages, security incidents, and mission-critical disruptions when time matters most. With DefconOne, you're never left without options when urgency strikes.
Available IT and OT Services
Our Services
Making IT Reliable. Secure. Resilient.
At DefconOne, we believe that great IT should feel invisible. Your systems should run silently and securely in the background, empowering your team to focus on mission-critical goals.
Secure. Resilient. Future-Ready.
Empowering Your Sucess
Securing What Matters Most
Our mission is simple: to protect, secure, and support your people, networks, and infrastructure, all under the principles of Innovation, Security, and Accessibility. Stéphane Nappo’s words guide our work: “It takes 20 years to build a reputation and a few minutes of a cyber incident to ruin it.”
Community Commitment
At DefconOne, we believe that cybersecurity and reliable technology should be accessible to everyone, not just large enterprises.
That’s why we proudly offer residential support services to our local community. Whether it's securing home networks, providing expert guidance, or helping families navigate today’s digital threats, our goal is to ensure that everyone has access to trusted, professional IT help.
We’re not here just to chase “big fish.” We’re here to build trust, protect our neighbors, and make sure every home and business in our community feels supported, safe, and connected.
Because protecting people, not just systems, is what matters most.
Responsive IT Support for Small Businesses
At DefconOne, we understand that not every organization needs full-time managed services, but every business deserves reliable support when things go wrong.
That’s why we offer on-demand, break-fix support to assist when you need it. Whether you're dealing with a downed workstation, a network outage, or a mysterious software issue,
our experienced technicians are ready to step in and resolve issues quickly minimizing downtime and helping you get back to work.
🔧 What We Offer:
-
Rapid remote and onsite troubleshooting
-
Hardware and software repair
-
Network and connectivity diagnostics
-
Microsoft 365 and email support
-
Virus, malware, and security issue remediation
-
Printer, Wi-Fi, and workstation setup
🧩 No Long-Term Contract Required
Our break-fix support model gives you access to professional IT services without the overhead of a managed services agreement. You call, we show up. Simple, transparent, and aligned with your pace of business.
✅ Why Choose DefconOne?
-
Fast response times & honest advice
-
Local support, not outsourced call centers
-
Enterprise-level expertise made accessible to SMBs
-
Clear billing, no surprises
When IT breaks, we fix it, and we do it with clarity, professionalism, and care for your business.
